Privacy Policy

Effective Date: [28.06.2025]

At Downtown Dandie, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.downtowndandie.com, purchase services, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or make a purchase, we may collect:

• Your name

• Email address

• Phone number

• Billing and shipping address (if applicable)

• Payment details (processed securely by third-party providers like Stripe)

b. Usage Data

We use cookies and analytics tools (like Google Analytics) to collect:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on the site

This helps us improve your experience and understand site traffic.

2. How We Use Your Information

We use your information to:

• Deliver your purchased services or digital products

• Communicate with you about your order or project

• Respond to your inquiries and support requests

• Send updates, promotions, or service announcements (you can unsubscribe anytime)

• Improve our website functionality and performance

3. Sharing Your Information

We never sell your personal data.

We only share your information with:

• Service providers like payment processors (e.g. Stripe) and email platforms (e.g. Mailchimp or Gmail)

• Legal authorities, if required to comply with laws or regulations

• Project collaborators, only if necessary and with your permission

4. Data Storage & Security

We take reasonable steps to protect your data from loss, misuse, or unauthorized access.

Your data is stored using secure, encrypted platforms and is only accessible by authorized team members. However, no method of transmission is 100% secure — so we encourage you to protect your own accounts with strong passwords.

5. Your Rights

If you're in New Zealand, the EU, UK, or California, you may have rights to:

• Request a copy of the data we hold about you

• Ask us to correct, update, or delete your information

• Withdraw consent for marketing emails at any time

To exercise these rights, email us at info@downtowndandie.com.

6. Cookies

Our website uses cookies to personalize your experience and track website usage. You can adjust your browser settings to disable cookies, but some features may not function properly without them.

7. Third-Party Links

Our site may contain links to external websites. We’re not responsible for the privacy practices of those third parties. Please review their policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top. Continued use of the site means you accept the updated policy.

9. Contact Us

If you have any questions or privacy concerns, contact:

📧 info@downtowndandie.com
🌐 www.downtowndandie.com